LEGAL REFERENCE

Your Privacy Matters to Us

We've built dewa200 around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, deposit via DANA, OVO...

Data ProtectionTransparent PracticesYour ControlSecure PaymentsIndonesia Compliant
dewa200 Your Privacy Matters to Us

What We Collect and Why

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Questions About Your Privacy

Team online

Email Support

Reach our privacy team at [email protected] with any concerns about how we handle your data. We respond within 24 hours to all privacy-related inquiries.

Account Settings

Review and update your personal information anytime in your account dashboard. You can modify contact details, payment methods and communication preferences without contacting support.

Data Access Request

Request a copy of all personal data we hold about you. Submit your request via email and we'll provide a complete export within 14 business days.

EDITORIAL CLARITY

How We Earn Your Trust

Encryption Standard

All account data and payment information travels through 256-bit SSL encryption. Your DANA, OVO, GoPay and QRIS transactions are protected by the same security layer banks use.

Regular Audits

We conduct quarterly security reviews to identify and close vulnerabilities. Third-party auditors verify our data handling practices meet international standards.

No Third-Party Sales

Your personal information is never shared with advertisers, data brokers or unrelated companies. We only share data with payment processors and compliance partners where required.

Transparent Logging

We maintain detailed logs of who accesses your account and when. You can review login history and active sessions directly in your account settings.

Compliance Framework

Our privacy practices align with Indonesian data protection standards and international best practices. We update our policy annually to reflect regulatory changes.

Incident Response

If a security incident occurs, we notify affected users within 48 hours and provide guidance on protective steps. We maintain cyber insurance to cover potential data breach costs.

Consistency Across Our Platform

Mobile & Desktop
Your privacy protections are identical whether you access dewa200 on your phone or desktop. Data encryption and access controls apply across all platforms.
Live Casino & Slots
Whether you're at our live baccarat tables or spinning in our slot lobbies, the same privacy standards protect your session. Game providers never see your payment details.
Sportsbook Markets
Your betting history and personal data in our sportsbook section follow the same protection rules as your casino activity. No cross-selling of your sports preferences.
Payment Processing
DANA, OVO, GoPay and QRIS transactions are processed through encrypted channels. We never store your full payment credentials on our servers.
Account Closure
When you close your dewa200 account, we delete personal data within 30 days unless legal obligations require longer retention. You can request immediate deletion of non-essential data.
Cookie Policy
We use cookies only to keep you logged in and improve your lobby experience. No tracking cookies follow you across the internet. You can disable non-essential cookies anytime.
Third-Party Links
Our sportsbook and live casino may link to external sites. We're not responsible for their privacy practices. Always review their policies before sharing information.

What Defines Our Privacy Approach

Minimal Data Collection

We ask only for information essential to verify your identity and process your DANA, OVO, GoPay or QRIS deposits. No unnecessary fields. No optional data harvesting.

User Control First

You decide what notifications you receive, which data appears in your profile and how long we retain your session history. Privacy settings are in your account dashboard.

Local Compliance

Our privacy framework respects Indonesian regulations and supported regional requirements. We don't apply one-size-fits-all policies; your location determines your protections.

Transparent Updates

When we change this policy, we notify you 30 days in advance via email. You can review the full update and opt out of new data uses before they take effect.

No Behavioral Tracking

We don't build profiles of your gaming habits to sell to marketers. Your slot preferences, live table choices and sportsbook bets stay between you and dewa200.

Breach Accountability

If your data is compromised due to our negligence, we provide free credit monitoring and identity protection services. We take full responsibility for our security failures.

Privacy Policy Questions

We delete your personal data within 30 days of account closure, except where law requires longer retention. Transaction records for tax and compliance purposes may be kept for seven years in supported regions.

Yes. Submit a data access request to [email protected] and we'll provide a complete export of your information within 14 business days. This includes your profile, transaction history and login records.

Game providers see only your session ID and game activity, never your personal details or payment information. Your name, email and DANA, OVO, GoPay or QRIS account stay with dewa200.

Your privacy rights transfer with the company. Any new owner must honor this policy or notify you 30 days in advance. You can request data deletion instead of transfer if you disagree with new terms.

All payment information is encrypted end-to-end and processed through PCI-compliant payment gateways. We never store your full card or wallet credentials. Only transaction references are logged.

Yes. Every marketing email includes an unsubscribe link. You can also disable promotional communications in your account settings. We'll stop sending them within 24 hours.

We use session cookies to keep you logged in and functional cookies to improve your lobby experience. No tracking cookies follow you off-site. You can disable non-essential cookies in your browser settings anytime.